Shipping policy
Shipping Policy
Free Shipping
Orders over £29.99 ship free worldwide. We ship to 200+ countries worldwide.
Processing Time
All orders are processed and dispatched within 2–5 business days of purchase. You'll receive a confirmation email with tracking information once your order is on its way.
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| United Kingdom | 5–10 business days |
| Europe | 7–14 business days |
| United States & Canada | 8–16 business days |
| Australia & New Zealand | 10–18 business days |
| Rest of World | 10–20 business days |
These are estimates. Occasional delays can occur due to customs clearance or high demand periods. If your order hasn't arrived within the upper estimate, contact us and we'll investigate immediately.
Tracking
Once your order ships, you'll receive an email with a tracking link so you can follow your order every step of the way.
Customs & Duties
International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer. We have no control over these fees and cannot predict their amount.
Lost or Delayed Orders
If your order appears lost or significantly delayed, contact us at with your order number. We'll work with the carrier to locate your parcel or arrange a replacement.