Politique de remboursement
Refund Policy
We want you to love what you ordered. If something isn't right, we're here to sort it.
Returns
You have 30 days from the date you receive your order to request a return. To be eligible, items must be unworn, unwashed, and in their original condition with tags attached.
To start a return, contact us at with your order number and reason for return. We'll get back to you within 24 hours with next steps. Do not send items back without contacting us first.
Refunds
Once we receive and inspect your return, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 5–10 business days. If more than 10 business days have passed after approval and you haven't received your refund, contact us and we'll chase it immediately.
Exchanges
We don't currently offer direct exchanges. If you need a different size or colour, return your original item and place a new order.
Non-Returnable Items
For hygiene reasons, we cannot accept returns on sports bras or items that have been worn, washed, or damaged after delivery.
Damaged or Wrong Items
If you receive a damaged or incorrect item, contact us immediately with a photo and your order number. We'll send a replacement or issue a full refund at no cost to you — no return required.
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